Privacy Policy

1. INTRODUCTION
This Privacy Policy outlines how Forster Design (“we”, “us”, “our”) collects, uses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using our website (www.forsterdesign.com.au), you consent to the practices described in this policy.

2. INFORMATION WE COLLECT
We may collect the following personal information:

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party providers)
Order details and purchase history

We may also collect non-personal data such as browser type, IP address, and website usage through cookies.

3. HOW WE COLLECT INFORMATION
We collect information when you:

Place an order
Contact us
Submit a form
Browse our website

4. HOW WE USE YOUR INFORMATION
We use your information to:

Process and fulfil orders
Communicate with you
Provide customer support
Improve our website and services
Send updates or marketing communications (only where permitted)

5. COOKIES AND TRACKING
We use cookies and similar technologies to:

Improve website functionality
Analyse traffic and usage
Support marketing and advertising

You can disable cookies in your browser settings, though this may affect website functionality.

6. THIRD-PARTY SERVICES
We may use third-party services including:

Payment processors
Shipping providers
Analytics tools (e.g. Google Analytics)

These providers may collect and process your data in accordance with their own privacy policies.

7. DATA SECURITY
We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access.

8. ACCESS AND CORRECTION
You may request access to or correction of your personal information by contacting us.

9. DATA RETENTION
We retain personal information only as long as necessary for business or legal purposes.

10. CHANGES TO THIS POLICY
We may update this Privacy Policy at any time. Continued use of the website constitutes acceptance of any changes.

11. CONTACT US
For privacy-related enquiries, contact us via our website.

END OF POLICY