1. INTRODUCTION
These Terms and Conditions govern your use of the Forster Design website (www.forsterdesign.com.au) and the purchase of any products from us. By accessing this website or placing an order, you agree to be bound by these Terms.

2. DEFINITIONS

  • “We”, “Us”, “Our” refers to Forster Design

  • “You” refers to the customer or user of the website

  • “Products” refers to all goods sold, including custom and made-to-order items

3. USE OF WEBSITE
You agree to use this website only for lawful purposes. You must not misuse the website, attempt unauthorized access, or interfere with its operation.

4. INTELLECTUAL PROPERTY
All content on this website, including designs, images, branding, and product files, is owned by or licensed to Forster Design.

You must not:

  • Copy, reproduce, or distribute our designs or content

  • Resell or commercially use our designs without permission

For custom products:

  • You grant us a non-exclusive licence to use any files, designs, or content you upload for the purpose of fulfilling your order

  • You confirm you have the right to use any submitted designs and they do not infringe third-party rights

5. PRODUCTS AND ORDERS
All products are subject to availability. We reserve the right to refuse or cancel any order.

Custom and made-to-order products:

  • Are produced based on the specifications you provide

  • May vary slightly due to manufacturing tolerances, materials, and 3D printing limitations

  • Cannot be cancelled once production has started

We are not responsible for errors in designs, dimensions, or specifications provided by you.

6. PRICING AND PAYMENT
All prices are listed in AUD and may be subject to change without notice. Payment must be made in full before order processing begins.

7. SHIPPING AND DELIVERY
Delivery times are estimates only and may vary depending on production time and shipping conditions.

Risk in the goods passes to you upon delivery.

We are not liable for delays caused by shipping carriers or external factors.

8. RETURNS AND REFUNDS
We comply with the Australian Consumer Law.

You are entitled to a replacement, repair, or refund if a product:

  • Is faulty

  • Is not as described

  • Does not perform as reasonably expected

Custom or made-to-order items:

  • Are not eligible for return or refund due to change of mind

  • Are only eligible for remedy if faulty or not as described

9. AUSTRALIAN CONSUMER LAW
Nothing in these Terms excludes, restricts, or modifies any rights you have under the Australian Consumer Law.

Where permitted, our liability is limited to:

  • Replacement of goods

  • Repair of goods

  • Refund of the purchase price

10. LIMITATION OF LIABILITY
To the maximum extent permitted by law, we are not liable for:

  • Indirect or consequential loss

  • Loss of profits, business, or data

  • Damage resulting from misuse of our products

Our total liability is limited to the amount paid for the product.

11. PRODUCT USE AND SAFETY
You are responsible for ensuring products are used safely and appropriately.

We are not liable for damage or injury caused by misuse, modification, or improper installation of products.

12. THIRD-PARTY SERVICES AND COOKIES
We may use cookies and third-party services (such as analytics or embedded content). By using our website, you consent to this use.

Please refer to our Privacy Policy for further details.

13. LINKS TO OTHER WEBSITES
We are not responsible for the content or practices of third-party websites linked from our site.

14. CHANGES TO TERMS
We may update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

15. GOVERNING LAW
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the jurisdiction of courts in that state.

16. CONTACT INFORMATION
For any questions regarding these Terms, please contact us via the website.

END OF TERMS

Terms & Conditions